Capital One Venture X Cell Phone Protection Details

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There’s a lot to learn about the new Capital One Venture X Rewards credit card, given that it marks Capital One’s entry into the premium credit card space. A lot of people apply (and are approved) for the card, so there are a lot of benefits to be discovered.

In this article, I wanted to take a closer look at Capital One Venture X’s cell phone insurance policy, which sets it apart from some other premium credit cards. Let me note up front that you will want to check out the Complete Guide to Capital One Visa Infinite Benefits for all the details as they are subject to change and there are other restrictions.

How Venture X Cell Phone Protection Works

Capital One Venture X will reimburse you up to $ 800 in the event your cell phone is stolen or damaged. This is extremely valuable, given the high price of cell phones these days and the ease with which they can be damaged. Let’s go over the basics of this blanket:

  • This benefit applies if you are a Capital One Venture X cardholder and charge your monthly cell phone bill to your card for the billing cycle before the month in which the incident occurs; coverage applies to all lines listed on the invoice
  • You can use the cell phone protection benefit up to two times in any 12 month period, and you can get up to $ 800 per claim.
  • There is a $ 50 deductible per claim
  • The advantage is additional coverage, so it applies when there is no coverage by another insurance policy; if you have another insurance policy, the service will reimburse you for the deductible
  • You can be reimbursed at the lesser of the cell phone supplier’s suggested retail value for a similar replacement model or the actual cost of replacing the phone.
  • If your cell phone is stolen as a result of criminal activity, you must file a police report within 48 hours of the event

When does Venture X cell phone coverage apply?

What is and is not covered by the Capital One Venture X Cell Phone Insurance Plan? At the most basic level, cell phone protection covers damage, theft or unintentional and accidental separation of your cell phone (this applies when the location of the phone is known, but recovery is not possible). Cosmetic damage is not covered by this benefit.

When does Venture X cell phone protection not apply? There is no coverage for:

  • Accessories for mobile phones, other than the battery or the standard antenna supplied by the manufacturer
  • Cell Phones Purchased for Resale, Business or Commercial Use
  • Lost or “mysteriously disappearing” cell phones (meaning the phone has gone unexplainedly missing without proof of wrongdoing)
  • Cell phones stolen from luggage unless carried in the hand
  • Mobile phones rented, borrowed or part of prepaid-type plans
  • Cosmetic damage to the cell phone, or damage that does not impact the capabilities and functionality of the cell phone

How do I file a Venture X cell phone insurance claim?

What is the process for filing a claim with the Capital One Venture X mobile phone protection feature?

  • Within 60 days of the date of the damage or theft, notify the Benefits Administrator at 1-844-288-2140; preliminary questions will be asked and a complaint form will be sent to you
  • You must return the completed and signed claim form and requested documents within 90 days of the date of the damage or theft
  • You will need to submit the completed and signed claim form, a copy of your cell phone bill showing payment was made with your card, a copy of the device summary page of your cell phone bill to show that the specific phone is linked to your account, and a police report (assuming the claim is due to theft or criminal action)
  • The Benefits Administrator can choose to repair or replace your cell phone; generally, you will be refunded within 10 business days of your request being approved

How does cell phone coverage compare to that of other credit cards?

The two main competitors of Capital One Venture X are the Chase Sapphire Reserve® Card (valuation) and the Platinum Card® from American Express (valuation). How does the coverage of the two cards compare?

  • The Chase Sapphire Reserve does not offer cell phone protection
  • The Amex Platinum offers cell phone protection, and the terms are pretty much the same – you can get $ 800 per claim, up to $ 1,600 per 12 month period, there’s a $ 50 deductible and cosmetic damage. are not covered

Should you pay your cell phone bill with the Venture X?

When deciding which credit card to put your cell phone bill on, you should consider:

  • Which card offers the most points per dollar spent on your cell phone bill; since you have to pay your bill with the card to get the coverage, this is an important consideration
  • Which card offers the best protection for your needs, which might include taking into account maximum policy coverage, deductible, etc.
  • While some people probably use personal and business cards more interchangeably than they should, you need to make sure you are using the correct type of card here; for example, when you file for cell phone protection with a business card, you will need to confirm that everyone on your bill has a line of business, and you don’t want to lie

When you consider all of these factors, I think there is a compelling case for putting your cell phone spending on the Capital One Venture X:

  • While the Venture X does not offer a bonus category for mobile phone spending, the card does offer the best return on daily spending of any card, which I estimate at a return of 3.4%; it’s better than the Amex Platinum which only offers 1x Membership Rewards points per dollar spent, which I evaluate at a yield of 1.7%
  • There is no other personal credit card (at least to my knowledge – correct me if I’m wrong) that offers a better combination of a good return on mobile phone expenses and coverage as well. solid
  • When it comes to business credit cards, the Ink Business Preferred® (review) credit card offers up to 3x Ultimate Rewards points on cell phone spending (which I rate at 5.1% return) , and the card also offers cell phone protection, with a limit of $ 1,000 per claim and a deductible of $ 100

I would love to hear what OMAAT readers think here: is the Capital One Venture X the best personal card to pay your cell phone bill in terms of the combination of the points you can earn and the quality of the cover, or is there another card I’m missing?

At the end of the line

The Capital One Venture X offers a Cell Phone Protection Plan, which can help you if your phone is stolen or damaged. This plan can reimburse you for up to $ 800 per claim, with a deductible of $ 50. When you combine the great protection of the card with the solid return on your daily expenses, it might be worth putting your cell phone bill on that card.

What do you think of Capital One Venture X cell phone protection? Do you plan to put your cell phone bill on this card, or which card do you plan to use?

About Sandra A. Powell