Department of Social Protection warns of fraudulent phone calls and text messages

The Department of Social Protection has warned the public about a scam seeking personal information.

The scam sees fraudulent phone calls and text messages, claiming to be from the department and seeking information such as bank details and PPS numbers.

The department said staff “never ask for such details over the phone or via text.”

The department advised people not to engage with the caller and “not to share any part of your PPS number, bank details or any other personal information with them”.

“If you have provided such information to a caller that you believe to be a scam call or scam text, please contact the Gardaí immediately,” a statement said.

“We ask you to be extremely careful if you receive such a call or text message.”

The ministry also called on people to use the ministry’s official websites.

This comes as gardaí has ​​identified a number of high-profile scams in recent weeks.

Provisional data from the Garda Pulse system indicates that there were 163 such incidents reported from April 1 to April 20 this year, a fivefold increase in the number reported during the same period last year.

Gardaí urged the public to be alert to these scams.

Speaking about recent scams, Detective Superintendent Michael Cryan of the Garda National Economic Crime Bureau told people not to engage.

“The rule of thumb is not to interact with people who contact you out of the blue looking for your personal information – plain and simple.

“Don’t engage, call them back, click links, download apps, arrange to meet them, or give them your hard-earned money.

“Never, ever give out personal data such as pins, codes, passwords, PPS numbers or DOBs,” he added.

About Sandra A. Powell

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