Gauteng has a new pothole app – how it works

The Gauteng Provincial Government has launched its new PotholeFixGP app which allows road users to report poor road conditions and other road maintenance issues that require attention.

The app, which is currently only available on the Google Play Store, is expected to roll out to Huawei and Apple app stores in the coming weeks.

Gauteng MEC for Public Transport and Road Infrastructure, Jacob Mamabolo, said the launch of the app is part of the Department’s commitment to take advantage of new technologies to assist in the monitoring of potholes and other road defects that require urgent attention.

The process works as follows:

  • A user reports a pothole/road fault on the app using their GPS location or by dropping a pin on the map.
  • Once reported by a user, a pothole/road fault appears on the departmental dashboard where it will be assigned to the maintenance team. Upon assignment, the app will provide a pothole status update ranging from Reported, Assigned, to Completed.
  • The app also allows users to check and verify if a reported pothole is on a municipal, provincial or national (Sanral) road.
  • Users can submit their email addresses to get updates when the issue is resolved.

Reported potholes are then referred to the responsible road agencies or municipalities for their attention. Those belonging to the Department will be taken care of by the departmental road maintenance teams,” Mamabolo said.

“Launching the App” also serves to build a relationship with motorists/road users to be the eyes and ears of the Department to maintain road infrastructure conditions conducive to a safe and enjoyable driving experience. “.

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