[This is a sponsored article with Truecaller.]
There are around 29 million Malaysians who own smartphones. This means that around 90% of the country’s population are prime targets for spam and scam calls.
However, not all spam emails are designed to steal your money. However, those who do can have devastating effects, such as causing families to lose their savings.
Swedish caller ID developer Truecaller aims to prevent this. Their app has over 300 million users worldwide and detected and blocked 37.8 billion fraudulent calls in 2021 alone.
Their 2021 Spam and Scams report gives us an overview of where Malaysia is this year and how spam calls impact us.
What types of unwanted calls do we receive?
The largest number of calls Malaysians have received this year are from financial services companies.
This is not surprising because with the pandemic robbing many Malaysians of their income and savings, Truecaller believes these establishments were aimed at capitalizing on the financial vulnerability of the population.
Every Malaysian is likely to receive more than three of these calls per month with shady individuals trying to get them to sign some sort of loan, insurance or investment opportunity.
If you find that annoying – because who doesn’t – Truecaller uses its large database to block or show a suspicious number on your screen when you receive a call.
The same number identification feature also carries over to SMS messages and WhatsApp texts. Tagged contacts are tagged based on categories like scammers, gambling, realtors, etc.
Save your savings
Besides financial services, telemarketing and scam-related calls were also common according to the Truecaller report.
The Malaysian Securities Commission (SC) reported receiving more than 2,000 complaints about financial scams between January and September.
To put this in perspective, The Star reported that thanks to phone scams in Macau, Malaysians lost RM287.3 million in 2020.
To counter this problem, Truecaller allows users to tag numbers with relevant categories like finance, catering, etc. These tags will give you more information about who is on the other side of the line so you can choose to respond or not.
All contacts identified as spam have profiles that are listed under the category within the app. You can always check and stay away from them.
Tap on these profiles and you will receive information on how many times the caller has been reported by other Truecaller users, a rough breakdown of their call activity and other user feedback regarding their experience with these profiles. companies.
The app is also able to correctly identify questionable numbers almost 90% of the time, so you’re in good hands.
But for added security, you can always check with the list of authorized financial institutions of Bank Negara if the number calling you is legitimate.
Interestingly, Truecaller says 99% of offenders are based in Malaysia, which shows just how active our local spam and scam scene is.
If you’re worried about accidentally rejecting important calls from bona fide companies, Truecaller has a feature called Verified Business Caller ID that validates genuine numbers. Their identification will be shown to you when they call.
In addition, there are also premium features that allow you to view profiles without alerting them, see who is viewing your profile, schedule ghost calls to help you get out of awkward situations, and caller ID announcements. caller that tell you who is calling without needing you to check your phone.
However, all of the important features you need to stay safe are free to use. You just need to download the app from the Google Play Store or Apple’s App Store and set it as the default dialer.
- Learn more about Truecaller here.
Featured Image Credit: Truecaller